OX Command Text Alerts

SMS terms and privacy for OX Sentinel Security Services, LLC. Effective date: October 26, 2026.

Program

OX Command Alerts is a text message program from OX Sentinel Security Services, LLC for our security staff and clients who use the OX Command app and portal. It sends account and safety messages only:

SOS and emergency alerts from officers on duty
Missed check-in and stay-alert alerts
Shift, schedule and post notices
Incident updates for a client's own property

We never send marketing or promotional messages through this program.

How you join

Only people with an OX Command account, created by invitation for our employees and clients, can receive these messages. You join by entering your mobile number in your OX Command account (Account, Mobile phone) and ticking the separate box "Text me OX Command safety alerts", which stays unchecked until you check it yourself. Saving a phone number for emergency call-backs does not sign you up for texts. Only you can tick the box for your own number; no one else (a supervisor, a client or anyone else) can sign you up, and a new number needs a new yes. Agreeing is optional and is not a condition of employment or purchase.

Message frequency and cost

Message frequency varies with your role and activity, for example one message per alert or shift notice. Message and data rates may apply.

Opt out and help

Reply STOP to any message to stop receiving texts. You will receive one final message confirming you are unsubscribed. Reply HELP for help. You can also remove your mobile number from your OX Command account at any time, or contact us at info@oxsentinelsecurityservice.com or (206) 593-2212.

Carriers are not liable for delayed or undelivered messages.

Privacy

We use your mobile number only to send the messages described above and to call you back in an emergency. We do not sell, rent or share your mobile number, or your text message opt-in data and consent, with any third parties or affiliates for marketing or promotional purposes. Messages are delivered through our messaging provider (Twilio) solely to provide this service. Read our full Privacy Policy and Terms of Service.

OX Sentinel Security Services, LLC · 9407 NE Vancouver Mall Dr, Ste 104 #6044, Vancouver, WA 98662 · (206) 593-2212 · info@oxsentinelsecurityservice.com