OX Sentinel Security Services · OX Command app

Delete your OX Command account

You can delete your account yourself at any time, from the app or the website. It takes less than a minute.

Delete it in the app

  1. Open OX Command (or oxsentinelsecurityservice.com/portal) and sign in.
  2. Tap your name or initials to open Account.
  3. Tap Delete my account…, type DELETE, and confirm.

Officers must clock out first. The only administrator of a company must hand the administrator role to someone else first.

Can’t sign in?

Email info@oxsentinelsecurityservice.com from the address on your account with the subject “Delete my OX Command account”. We confirm your identity and complete the deletion within 30 days, usually within 2 business days.

What is deleted

Your name, email address, phone number, badge number, license and credential documents, notification history, and your sign-in (it is blocked permanently on every device). Your upcoming shifts are released so other officers can cover them.

What is kept, and why

Security records that OX Sentinel is required to keep for its clients: past shift times, patrol checkpoint scans, daily activity reports and incident reports. These keep the name recorded at the time so the reports stay accurate and complete. They are kept for as long as the client contract and Washington State record-keeping rules require, then deleted according to our retention settings. Location data on these records is removed automatically after the retention period set by your employer.

Questions: info@oxsentinelsecurityservice.com · (206) 593-2212 · Privacy Policy